Terms and conditions of use

Terms and conditions

1. KARAMOOCH KIDS has the copyright to the information on the site karamooch.com and guarantees the user limited access, in personal interest (ordering online, information), on www.karamooch.com but does not give him/her the right to download or to partially or totally modify the site, partially or completely reproduce the site, copy, sell / resell or exploit the site in any other manner for commercial purposes or against the interests of Karamooch Kids SRL without its prior written consent. 

Intraguild content of the karamooch.com - images, texts, graphics, symbols, web graphics, emails, scripts, programs and other data - is the property of Karamooch Kids SRL and is protected by the Copyright Act (Law no. 8/1996) and the laws on intellectual and industrial property. Use without consent Karamooch Kids SRL and any items listed above are punishable according to the legislation. It is allowed to use the site only within the limits set forth in this document.

2. Register as a member on karamooch.com

Authentication as a member on this site involves choosing a user name and Password. Keeping your access password secure is your responsibility, the consequences of any activity carried out by using your password returning to you in Full.

You agree to immediately notify us of any loss of your password or of any unauthorized activity under your username.

If some of your data is incorrect, please inform us as soon as possible. Every person also has the right to oppose, free of charge and without any justification, to the processing of his personal data for direct marketing purposes.

According to the regulation of the European Union 2016/679 for the protection of personal data and free circulation a These data, Karamooch Kids it has the obligation to process safely and only for specified purposes, the personal data you provide to us, respecting the principles related to the processing of personal Data.

The purpose of data collection Is:

– Informing Customers/buyers of their account situation including validating, sending and invoicing orders, solving cancellations or problems of any nature related to an order.

– Submitting newsletters and/or periodic alerts by using the electronic post (e-mail, SMS)

Also, the processed personal data is stored in our database for a period of 3 years in the case of clients subscribed to the newsletter, or until the expiry of the period in which clients have the right to request the return of the products, if it is not Subscribed to the Newsletter.

By completing the data in the account creation and/or order form, the buyer declares and accepts unconditionally that his or her personal data is included in the database Karamooch Kids and gives explicit consent that all such personal data be stored, used and processed for the purposes mentioned above.

By reading the document you acknowledge that the rights provided by law, namely the right to information, the right of access to the data, the right of intervention, the right of opposition, the right not to be subject to an individual decision, are guaranteed. The right to address justice in case of violation of the rights guaranteed by EU Regulation 2016/679 for the protection of individuals with regard to the processing of personal data and free circulation of these data.

The information of the personal buyer may also be provided to the General prosecutor, the police, the courts and other competent bodies of the state, on the basis and within the limits of the legal provisions and as a result of express requests Formulated.

3. Karamooch Kids respects your privacy policy

 

Karamooch Kids is committed to strictly respecting the confidentiality of its clients' data and undertakes not to pass on customer's personal data to third parties.

The data requested on this site are: name, surname, phone number, email address, delivery address, billing address and payment method.

The user's personal data will be used by Karamooch Kids only for the stated purpose of this site to confirm and deliver the orders, and to send promotional information to the company.

4. Return and guarantee of products ordered on karamooch.com

Government Ordinance No. 130/2000 provides the following: "the consumer is entitled to notify the trader in writing that he will waive the purchase, without penalties and without invoking a plea, within 10 working days of receiving the Product. The consumer has the right to unilaterally denounce the distance contract, within 10 working days, without penalties and without invoking any Reason. The only costs that may fall under the consumer are the direct costs of returning the Products. "

5. Limitation of responsibility

We will not be liable for any kind of damage (directly, indirectly, accidentally or otherwise) resulting from misuse or inability to use the information displayed on the site and any kind of errors or omissions in content that may lead to any kind of loss. We strive to give you the exact color of the products displayed on the site, but the color you see depends on the monitor used and its settings. We are not responsible for the possible color differences between those displayed on your monitor and the product.

 

Measures may vary due to the particularities of each article. The measures are displayed according to international standards.

Not being producers, we do not offer a guarantee for the products more than the 10 days provided by the Government Ordinance no.130 / 2000 for return.

To contact the National Authority for Consumer Protection enter the following website: http://www.anpc.gov.ro/

The Payment 

 1. Cash on delivery - You will pay for the order and shipping price (if applicable) upon receipt of the package from the courier company representative.

2. Online banking with EuPlatesc (Visa / Maestro / Mastercard).

If you have chosen the "Online banking card" payment method, you need to fill out a form with your card information on the secured payment processor page.

 - Credit / debit card payments issued under Visa and MasterCard (Visa / Visa Electron and MasterCard / Maestro)

is performed through the "3-D Secure" system developed by organizations that provide on-line transactions the same level of security as ATMs or in the physical environment to the merchant.

 - "3-D Secure" assures first that no information about your card is transferred or stored,

at no time, on the store's servers or on the payment processor's servers, these data being directly introduced into Visa and MasterCard systems.

 

Important to know! - There are no charges for bank card payments!

Delivery

All products ordered online at the Karamooch online store are delivered exclusively by Fan Courier (karamooch.com DOES NOT deliver products via the Romanian Post).

 

The delivery term is between 24-48 hours from the time the order is confirmed by the customer.

The packages will be delivered to the address specified in the order form, between 09:00 and 17:00.

Shipping charges for the purchase of our products:

 

         Delivery Bucharest (Sectors1-6) 1-2 business days - shipping fee 19 Lei.

         Delivery to other cities (excluding Bucharest) in 1-2 business days - shipping fee 22 Lei.

The transport is free for all orders bigger than 460 lei regardless of the locality.

 

We are not responsible for the delays that may occur in the actual delivery process after the parcel has been delivered to the courier company. Orders placed on Saturdays and Sundays or legal holidays will be processed and confirmed on the first business day. More information on delivery terms will be provided to you at the time of order confirmation, depending on the time and volume of the other orders. Selling products from the www.karamooch.com is made exclusively on the territory of Romania (in over 5500 localities in the country).

We will be liable for any deficiencies suffered by the product in your possession. If the product is not received in the perfect condition or does not correspond to the measure you have chosen, please contact us to return the article by hiring us to send you another in the shortest time without additional costs!

Products ordered can be returned within 14 days of receiving the product.

All products marketed on the www.karamooch.com benefits from a 30-day warranty and statement of compliance.

Return Policy

The satisfaction of our clients is one of our goals, as we take into account all your wishes and preferences so that there will always be a harmonious supplier-client relationship.

 

To return the product or products purchased from Karamooch's website, you must contact us by e-mail within a maximum of 14 days from the moment you have taken possession of the package.

 

If you want to change the product with another model due to other preferences you will have (choice of another model, refund of the product or refund) We will NOT bear the transport fees! If you wish to refund the amount paid, the transaction will be based on a bank account, and the shipping fee for the return of the item will be paid by you!

When you want to return the purchased product, you should consider the following steps:

•The product should be in good condition that does not show signs of wear or damage, it must be packed properly to protect it.

• The return of the package is made within 14 days, during which you can contact us by email [email protected] to notify us of your intention to return the article purchased from our store. The e-mail message must contain the compensation you prefer for the product you are returning. In case of return, you can choose to reimburse the money (you need to know your IBAN account, name of the bank, your name and surname - the amount you will receive will be transferred within 2 days of the return of the purchased item)

• The return of the products will be made at the address in Baneasa Business & Technology Park 42-44 Bucaresti-Ploiesti St. Building B, 4th Floor, Sector 1, 013696 Bucharest, Romania  by means of a quick courier.

• Please do not return the products via the Roman Post!

• The second way of compensating is to change the product with one or the other (if the product is cheaper, the difference will be returned within a maximum of 2 banking days, if the product is more expensive the difference will be paid as in any other order upon receipt of the parcel or in advance by bank transfer)

 

The products have 30 days guarantee.

Ways of returning money, depending on the chosen payment method:

If you want to return your products and choose one of the two payment methods below, proceed as follows:

1. If you have chosen the card payment by Euplatesc, you will get back your bank account the amount of paid money, less the shipping charge.

2. If you choose to pay by reimbursement, you will get back the amount of money in your bank account, less the shipping charge.

Custom made products can not be changed or returned.

Processing of Personal Data

In accordance with European Union Regulation 2016/679 for the protection of personal data and the free movement of such data, Karamooch Kids is obliged to process the personal data you provide to us safely and only for specified purposes, respecting the principles of data processing personal.

 

The purpose of data collection is:

- informing Clients / Buyers about the situation of their Account, including the validation, dispatch and invoicing of orders, resolving cancellations or any kind of problems related to an Order;

- sending periodic newsletters and / or alerts, using electronic mail (e-mail, SMS);

Also, personal data processed is stored in our database for a period of 3 years for subscribers to the newsletter, or until the expiry of the period when customers are entitled to request return of products, if they are not subscribers to the newsletter.

By completing the Account Creation and / or Order form, Buyer declares and accepts unconditionally that his or her personal data are included in the Karamooch database and explicitly agrees that all such personal data be stored, used and processed in purposes mentioned above.

According to EU Regulation 2016/679, the personal data of children under the age of 16 can not be processed, with the consent / authorization of parental responsibility for the child.

By reading the Document, you are aware that you are guaranteed the rights provided by the law, namely the right to rectification, data deletion, restriction of processing, data portability and the right to opposition guaranteed by EU Regulation 2016/679 for the protection of individuals with regard to data processing personal data and the free movement of such data.

Customers have the right to request access to personal data processed by Karamooch, may request the rectification, update, blocking or deletion of personal data by sending a request to email address [email protected]. We are obliged to respond to requests within 30 days.

Buyer's personal information may be provided to the Prosecutor General, the police, courts and other authorities of the state, under and within the law and as a result of requests expressly stated.

For more details, please visit: https://eur-lex.europa.eu/legal-content/RO/TXT/PDF/?uri=CELEX:32016R0679&from=RO

Cookie Use Policy 

The cookie is a small file of letters and numbers that will be stored on your computer, mobile terminal, or other equipment of a user accessing the Internet. The cookie is installed through a web browser request from a browser (eg Internet Explorer, Chrome) and is completely "passive" (does not contain software, viruses or spyware and can not access the information on the user's hard drive).

These files make it possible to recognize the user's terminal and present the content in a relevant way, adapted to the user's preferences. Cookies provide users with an enjoyable browsing experience and support Karamooch efforts to provide user-friendly services: ex: - online privacy preferences, shopping cart or relevant advertising. They are also used to prepare aggregated anonymous statistics that help us understand how a user benefits from our web pages, allowing us to improve their structure and content, excluding the user's personal identification.

We use two types of cookies: per session and fixed. The latter are temporary files that remain in the user's terminal until the end of the session or closing the application (the web browser). Fixed files remain on the user's terminal for a while in the Cookie's parameters or until they are deleted manually by the user. For more information, please visit the links below:

- https://ro-ro.facebook.com/policies/cookies/

- https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

 

Cookies themselves do not require personal information to be used and, in most cases, do not personally identify Internet users. Personal data collected through the use of Cookies can only be collected to facilitate certain user functions. Such data is encrypted in a way that makes unauthorized persons unaffected access to them.

In general, an application used to access web pages allows you to save your Cookies to the terminal by default. These settings can be changed in such a way that the automatic administration of Cookies is blocked by the web browser or the user is informed whenever cookies are sent to his or her terminal. Detailed information about the possibilities and ways of managing cookies can be found in the application settings area (the web browser). Restricting the use of Cookies may affect certain features of the web page.

Cookies are the central focus of the efficient Internet, helping to generate a friendly browsing experience and tailored to the preferences and interests of each user. Denying or disabling cookies can make some sites unusable.

Denying or disabling cookies does not mean you will not receive online advertising - just that it will no longer be able to keep track of your preferences and interests highlighted by your browsing behavior.

Examples of important uses of cookies (which do not require authentication of a user through an account):

Content and services tailored to user preferences - product categories and services.

- Offers tailored to the interests of users - retaining passwords.

- Retrieve child protection filters for Internet content (family mode options, safe search functions).

- Limit the frequency of ad serving - limit the number of times an ad is displayed for a particular user on a site.

- Provide more relevant advertising for the user.

- Measurement, optimization and analytics features - such as confirming a certain level of traffic on a website, what type of content is viewed, and how a user reaches a website (eg, search engines directly from other websites, etc.). Websites run these analyzes of their use to improve sites for the benefit of users.

 

Cookies are NOT Viruses! They use plain text formats. They are not made up of pieces of code so they can not be executed or can auto-run. Consequently, they can not duplicate or replicate on other networks to run or replicate again. Because they can not perform these functions, they can not be considered viruses.

Cookies can still be used for negative purposes. Because it stores information about user preferences and browsing history, both on a particular site and on several other sites, cookies can be used as a form of Spyware. Many anti-spyware products are aware of this and consistently mark cookies to be deleted in anti-virus / anti-spyware removal / scanning procedures.

In general, browsers have built-in privacy settings that provide different levels of cookie acceptance, shelf life, and automatic deletion after the user has visited a particular site.

Other security issues related to cookies:

Since identity protection is very valuable and is the right of every internet user, it is advisable to know what issues can create cookies. In order to transmit constant information in both ways between the browser and the website, if an attacker or unauthorized person intervenes during the data transmission, the information contained in the cookie can be intercepted.

Although very rarely, this can happen if the browser connects to the server using an unencrypted network (e.g. an unsecured WiFi network).

Other cookie-based attacks involve bad cookie settings on servers. If a website does not require the browser to use only encrypted channels, attackers can use this vulnerability to prevent browsers from sending information through insecure channels. Attackers then use the information for the purpose of unauthorized access to certain sites. It is very important to be careful in choosing the most appropriate method of protecting personal information. 

Due to their flexibility and the fact that most of the most visited sites and the biggest ones use cookies, they are almost inevitable. Disabling cookies will not allow the user to access the most popular and used sites including Youtube, Gmail, Yahoo and others.

Here are a few tips that can help you navigate safely with cookies:

Customize your browser settings for cookies to reflect a comfortable level for your cookie security.

 

If you do not mind cookies and you are the only person who are utilizing the computer, you can set long-term storage expiration browsing history and personal access data.

If you share your computer access, you can consider the browser setting to delete your individual browsing data each time you close your browser. This is a way to access sites that place cookies and delete any business information when you close the browsing session.

Install and constantly update your antispyware applications.

Many of the applications for detection and prevention of spyware include the detection of attacks on sites. This prevents the browser from accessing websites that could exploit browser vulnerabilities or download dangerous software.

Make sure your browser is always up-to-date.

Many of the cookies attacks are exploited by exploiting the weaknesses of the old versions of browsers.

Cookies are everywhere and can not be avoided if you want to enjoy access to the best and greatest websites on the Internet - local or international. With a clear understanding of how they work and the benefits they bring, you can take the necessary security measures so you can browse with confidence on the internet.

Disabling and refusing to receive cookies can make some sites unfeasible or difficult to visit and use. Also, refusing to accept cookies does not mean you will not get / see online advertising anymore.

It is possible to set up the browser so that these cookies are no longer supported or you can set the browser to accept cookies from a particular site. But for example, if you are not registered using cookies, you will not be able to leave comments.

All modern browsers offer the ability to change cookie settings. These settings are usually found in your browser's "options" or "preferences" menu.

To understand these settings, the following links may be useful, otherwise you can use the browser's "help" option for more details.


Cookie settings in Internet Explorer:
https://support.microsoft.com/en-us/help/196955

Cookie settings in Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies

Cookie settings in Chrome: https://support.google.com/chrome/answer/95647?hl=en

Cookie settings in Safari: https://support.apple.com/kb/PH5042?locale=en_US

For third-party cookie settings, you can also check the site: http://www.youronlinechoices.com/ro/ 

 

 

This site uses cookies. We use cookies to customize content and ads, to provide social networking features and to analyze traffic. We also offer social networking, advertising, and analytics partners information on how you use our site. They can combine them with other information you provide or collected from using their services. If you choose to continue using our website, you consent to the use of our cookies.

Cookies are small text files that can be used by websites to make their use more effective.

The law stipulates that we may store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.

This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.

You may, at any time, modify or withdraw your consent from the Cookie Statement on our website.

Learn more about who we are, how you can contact us, and how we process personal information in our Privacy Policy.

 

Your consent applies to the following domains: www.karamooch.com

Your Current Status: Allow All (Necessary, Preferences, Statistics, Marketing).

Change Your Consent | Withdrawal of consent

 

Cookie Statement Updated last time on 23.010.2018 by Karamooch.