All products ordered online at the Karamooch online store are delivered exclusively by Fan Courier (karamooch.com DOES NOT deliver products via the Romanian Post).
The delivery term is between 24-48 hours from the time the order is confirmed by the customer.
The packages will be delivered to the address specified in the order form, between 09:00 and 17:00.
Shipping charges for the purchase of our products:
Delivery Bucharest (Sectors1-6) 1-2 business days - shipping fee 19 Lei.
Delivery to other cities (excluding Bucharest) in 1-2 business days - shipping fee 22 Lei.
The transport is free for all orders bigger than 460 lei regardless of the locality.
We are not responsible for the delays that may occur in the actual delivery process after the parcel has been delivered to the courier company. Orders placed on Saturdays and Sundays or legal holidays will be processed and confirmed on the first business day. More information on delivery terms will be provided to you at the time of order confirmation, depending on the time and volume of the other orders. Selling products from the www.karamooch.com is made exclusively on the territory of Romania (in over 5500 localities in the country).
We will be liable for any deficiencies suffered by the product in your possession. If the product is not received in the perfect condition or does not correspond to the measure you have chosen, please contact us to return the article by hiring us to send you another in the shortest time without additional costs!
Products ordered can be returned within 14 days of receiving the product.
All products marketed on the www.karamooch.com benefits from a 30-day warranty and statement of compliance.